The agency of T.O.P, a former member of the group BIGBANG, has officially apologized for its lack of communication with fans.
T.O.P’s agency, TOPSPOT PICTURES, said in a post on its official social media account on the 10th, “We sincerely thank all the fans who have cherished and supported T.O.P for so long,” adding, “We are taking seriously the opinions fans have recently shared with us.”
The agency also bowed its head in apology, saying, “We deeply apologize that news about the artist’s activities and our communication did not sufficiently reach the fans who have waited, and that this caused them hurt and disappointment.”
The agency also promised to improve how it communicates with fans. TOPSPOT PICTURES said, “Going forward, we will listen more closely to the opinions you share with us and actively reflect them in the artist’s activities and overall management.”
It added, “We will review how we communicate with fans and inform you through official channels as soon as we have developed measures for improvement,” and, “We will come back better so we can repay the love you have shown the artist.”
Earlier, T.O.P’s fan site “Choi Seung-hyun.com (CHOIDOT)” announced on the 9th that it would end its operations, which had continued for about 20 years. The fan site cited a lack of communication between T.O.P and his agency, as well as the agency’s evasion of responsibility, saying, “We can no longer overlook an attitude that takes fans’ devotion for granted.”
The fan site claimed that, because the agency had not established an official channel for communicating with fans, it had been forced to take on various roles, including responding to inquiries and handling publicity. The agency, however, did not specifically address any of the individual claims made by the fan site in its statement.
This article has been translated by GripLabs Mingo AI.