Microsoft’s Xbox is currently experiencing widespread service disruption. The tech giant’s games division has confirmed outages affecting multiple parts of its online ecosystem
As of this writing, Xbox’s own status page lists “major outage” conditions across four services: Account & Profile, Games & Gaming, Store & Subscriptions, and Apps & Mobile.
The Account & Profile status warns that users may be unable to sign in, may get disconnected mid-session, or may lose access to features that require sign-in, including most games, apps, and social features. The Store & Subscriptions page notes that some games may not appear in the Store, while the Apps & Mobile status flags problems launching apps.
All four services list the issue as identified, with a fix still pending.
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Data from outage-tracking site Downdetector shows the bulk of user complaints center on launching games, which accounts for 65 percent of reported problems, followed by gameplay issues at 13 percent and server connection problems at 12 percent.
The official Xbox Support account acknowledged the issue on Sunday morning, stating that engineers were “actively working to mitigate” errors affecting sign-in, game libraries, and game launches, and pointed users to its status page for updates.
Team Xbox then posted a follow-up update at 2:03 PM EST, stating “our teams are focused on multiple investigation angles and remain hard at work. Thanks for your patience while teams keep working — we’ll share more details as they become available.”
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The outage comes just a week after PlayStation Network suffered its own multi-hour outage, which VGC reported began shortly after the open beta launch for Marvel Tokon: Fighting Souls, leaving PS5 owners locked out of PSN and any games requiring a sign-in.
Chance Townsend is the General Assignments Editor at Mashable, covering tech, video games, dating apps, digital culture, and whatever else comes his way. He has a Master’s in Journalism from the University of North Texas and is a proud orange cat father. His writing has also appeared in PC Mag and Mother Jones.
In his free time, he cooks, loves to sleep, and greatly enjoys Detroit sports. If you have any tips or want to talk shop about the Lions, you can reach out to him on Bluesky @offbrandchance.bsky.social or by email at [email protected].
