Uh oh.Credit: Nikos Pekiaridis/NurPhoto
In a sea of bad headlines for PlayStation, a big network outage probably isn’t going to help.
PS5 owners logged into their consoles on Friday to find that PlayStation Network, the online infrastructure that makes everything from game purchases to online matches work, was experiencing an outage. Multiple sources, both primary and secondary, confirm this, as DownDetector shows a steady stream of complaints starting on Friday morning and continuing into the afternoon. On top of that, PlayStation’s own server status page showed that all services were experiencing issues at the time of publication.
Mashable has reached out to Sony for comment and will update this article if we receive a response. As of early Friday afternoon, the PlayStation support account on X had not acknowledged the outage at all.
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All of this comes amidst a very, very rough time for PlayStation’s public relations.
PS5 consoles recently saw price increases nearly six years after the initial launch, and word is that the next PlayStation console might cost north of $1,000 whenever it launches. If that wasn’t bad enough, every single PlayStation social media account has been hounded by angry comments from players who are aghast at Sony’s recent decision to stop manufacturing games on physical discs in 2028.
Needless to say, this is not the best time for a major, unexplained network outage.
This is a developing story…
Alex Perry is a tech reporter at Mashable who primarily covers video games and consumer tech. Alex has spent most of the last decade reviewing games, smartphones, headphones, and laptops, and he doesn’t plan on stopping anytime soon. He is also a Pisces, a cat lover, and a Kansas City sports fan. Alex can be found on Bluesky at yelix.bsky.social.
