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    Home»Digital Culture»Metaverse & Virtual Worlds»Dutch consumer group files lawsuit against Epic for misleading young players on Fortnite, seeking more than
    Metaverse & Virtual Worlds

    Dutch consumer group files lawsuit against Epic for misleading young players on Fortnite, seeking more than

    JamesBy JamesSeptember 24, 2026No Comments3 Mins Read
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    Dutch consumer group files lawsuit against Epic for misleading young players on Fortnite, seeking more than
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    Original story: The Dutch consumer group Stichting Massaschade & Consument (SMC) has filed a class action lawsuit against Epic Games, alleging it has misled young Fortnite players.

    SMC is representing Dutch players who played Fortnite before age 21. It seeks over €100 million in refunds and damages, as well as compensation for collecting children’s personal data without parental consent.

    According to research cited by the foundation, among more than 1,000 Dutch teenagers aged 16 to 19, “six in 10 buyers of currencies such as V-Bucks said it didn’t feel like real money, and half said they had regretted a purchase made under time pressure.”

    SMC has served Epic with a formal notice of liability and offered to negotiate a settlement. If negotiations fail, SMC will proceed to court.

    In 2024, the Netherlands Authority for Consumers and Markets (ACM) fined Epic €1,125,000, citing “unfair commercial practices” through design choices in its item shop which “exploited [the] vulnerabilities” of children.

    A Rotterdam court upheld the ACM fine in January 2026.

    Epic received a €562,500 fine for using phrases such as “get it now” and “buy now” in its item shop, and an additional €562,500 for using countdown timers that falsely suggested items would become unavailable after the timer expired.

    “We aren’t asking for Fortnite to be banned. But a Dutch regulator found that Epic broke the rules, and a court has confirmed it. The logical next step is for Epic to pay players back,” said Lucia Melcherts, chair of SMC.

    “Epic deliberately designed the game to pressure players into buying. Young consumers are supposed to be protected from exactly that. The bill belongs with the company that made the game, not with the players or their parents.”

    SMC also filed a collective lawsuit against Sony in 2025, alleging the company exploited its dominant market position.

    It claimed that at least 1.7 million PlayStation owners in the Netherlands overpaid for digital games on Sony’s console.

    “Epic has protections and tools so parents can control how their child makes purchases and set limits for how long they can play. The Fortnite Item Shop does not have a timer, parents can require a PIN to make real money purchases and players under 18 in the Netherlands cannot see or purchase items that are available in the Shop for less than 48 hours.

    “When a player under 16 in the Netherlands creates an account, it is a Cabined Account where they cannot make real-money purchases until a parent or guardian provides consent. We also offer protections against unwanted purchases, including a two-step confirmation to make a purchase, instant purchase cancellations, self-service returns for Shop purchases, and an explicit choice on whether to save payment information.”

    Consumer Dutch Files group lawsuit
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