Publishers expand promotions to compensate for backlog of shipments after cyber attack
© Kadokawa
Kadokawa Co., Ltd. It was announced on Monday that following the cyber attack on June 8, the company’s book publishing business will gradually resume shipments in August, and daily shipments are expected to return to normal levels by the middle of the month. ”.
By September, the company expects to be able to expand promotions again, compensate for backorders and supply issues, and relaunch its Direct Order Tablet (DOT) system, a direct ordering system connected to bookstores .
Kadokawa It added that production of new publications remained at normal levels in June, while shipments of existing publications were down to one-third of normal levels, thanks to some similar measures to mitigate the decline in production and shipments. Kadokawa It also predicts that by August, its merchandise sales will be “little affected by cyber attacks.”
Kadokawaof dumplings The subsidiary announced on Friday that several of its services Nico Nico The video website will resume operations and launch a new version of the website starting from August 5. Live streaming on the site and channel will gradually resume service throughout August. The company also revealed that it had rebuilt its systems and implemented new security measures with the assistance of outside experts. The company confirmed it was still assessing the full damage caused by the cyber attack.
Cyber attacks and investigations
although Kadokawa Still investigating the possibility of information leakage with the support of external professional organizations, the company stated that it does not retain customers’ credit card information (for its Nico Nico service), so there is no possibility of credit card information being leaked. It said it would release more information about further investigations in July.
exist KadokawaIn a previous statement, the company detailed that it had established an emergency working group to investigate and restore service to the affected servers. Ransomware is a type of malicious software that encrypts data or denies service and then demands payment from the victim to restore them. This attack appears to be focused on Nico Nico The service successfully reached the internal network, resulting in a shutdown and loss of access to the internal system. Nico Nicoservices rely on public data servers and Kadokawa‘s private server, which was the target of the attack.
The company has shut down its own servers to isolate the damage, but it has been observed that the perpetrators of the cyberattack are restarting these servers remotely to continue the spread of the malware. To prevent this from happening, staff physically disconnected the server’s power and communication cables. Employees at the company’s Kabukiza office were also banned from entering the premises, and internal networks and services were shut down.
Kadokawa The police were informed of the situation on June 9 and external experts were consulted. Kadokawa The Kanto Local Finance Bureau was also notified.
the impact on Kadokawabusiness operations
Kadokawa It said it is working to minimize the impact of attacks on the manufacturing end of its publishing business by changing its workflow so that it no longer relies solely on systems. While the company will produce new publications at the normal pace, in-country editing and production of print publications and reprints of books will occur sequentially. The company also clarified that while the release of some e-books has been delayed due to system glitches, its current e-book production will not be affected.
The company is taking steps such as increasing manpower in its manufacturing and shipping operations for the foreseeable future. As of June 28, the company’s total shipments were “about one-third of normal levels.”
Online product orders from the following stores Kadokawa Umbrella was affected as some systems were unable to receive and ship orders. The company is creating a temporary landing page for its online store for users who cannot access it. It is also considering implementing alternative authentication features for online stores where user login credentials no longer work.
This attack no longer affects commodity wholesale, and the company’s commodity transportation system continues to operate as usual.
source: Kadokawatemporary website
Disclosure: Kadokawa World Entertainment (KWE) is a wholly owned subsidiary of Kadokawa Corporation and the majority shareholder of Anime News Network, LLC. One or more companies mentioned in this article are part of the Kadokawa Group of Companies.
