Intel says it has found the source of a widespread instability issue affecting its 13th and 14th generation Core processors. In an update on Monday, Intel confirmed that CPUs are experiencing an “increase in operating voltage” and that a patch is in development.
“We have determined that increased operating voltage is causing instability issues on some 13th/14th generation desktop processors,” Intel employee Thomas Hannaford wrote on the company’s forums. “Our analysis of the returned processors confirmed that the elevated operating voltage resulted from a microcode algorithm that resulted in incorrect voltage requests to the processor.”
Intel said it is working to release a microcode patch for motherboard manufacturers by mid-August, and anyone affected by this issue should contact Intel support in the meantime. After receiving reports of frequent game crashes from Intel Core i9-13900K and i9-14900K users, the chipmaker confirmed for the first time that it is investigating the issue.