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It’s a really bad day for CrowdStrike.
The chances of you missing it are slim to none, but if you did, the cybersecurity company’s software update problem brought the world’s IT infrastructure to its knees, sending countless Microsoft machines into a blue screen of death. Almost every industry is affected. Thousands of flights were canceled, hospitals refused to admit patients and banks were affected.
At the end of Friday, CrowdStrike CEO George Kurtz issued a statement. While it wasn’t his first of the day, he did delve into some new territory.
“I would like to directly and sincerely apologize to everyone for today’s outage,” Kurtz wrote in a statement. “Everyone at CrowdStrike understands the severity and impact of the situation. We quickly identified the issue and deployed fixes, which allows us to make restoring customer systems our top priority.”
Mix and match speed of light
The apology seems targeted, considering Kurtz and CrowdStrike were criticized earlier on Friday for not apologizing for this significant issue.
Later, Kurtz points out that there may be danger ahead.
He wrote:
“We know adversaries and bad actors will try to exploit incidents like this. I encourage everyone to remain vigilant and make sure to engage with official CrowdStrike representatives. Our blog and technical support will continue to be the official conduit for the latest updates.
Nothing is more important to me than the trust and confidence our customers and partners have in CrowdStrike. As we resolve this incident, I promise to be fully transparent about how it occurred and the steps we are taking to prevent a similar incident from happening again.
While Friday’s issue wasn’t a cyberattack, it’s interesting that CrowdStrike’s CEO warned of the possibility of bad actors in the future.
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Internet Security Microsoft
