The developers of Once Human – a currently hugely popular survival game – have stepped up to fix some of its biggest problems. This includes character-specific cosmetics (which the company says will transition to the entire account), and acknowledges seasonal reset issues.
The statement, posted in a lengthy post on social media, covers the entire process and planned restoration. The statement, intended for the general public and full of community appreciation, reads:
Manage cookie settings
“Thank you so much for taking the time to discuss with us and provide such detailed feedback on Once Human’s gameplay. We understand Metas’ concerns about forced seasonal resets and how they impact your sense of progression and involvement with your character. Attachment.
“We also realize that having cosmetics tied to a single character can be frustrating. We plan to make all purchased cosmetics available to multiple characters within the same account by August. If you already have cosmetics on different characters within the same account For purchases of the same cosmetic, we will refund the Crystgin or other in-game currency spent on additional purchases once the cosmetic is used within the account.
“To all Metas, not just Pirate Software (the influencers who spoke to the developers prior to this announcement), if you have any comments or feedback about Once Human, please leave them in the comments section or on our official Discord. We’ll keep them posted as As mentioned in our development process, every piece of feedback is carefully reviewed and if Metas has any concerns, confusion, or uncertainty, we will respond immediately.
“Thank you again for your support and love for Once Human. We look forward to working with you to make Once Human better!”
It’s great to see this so early in the game’s life, even if one wishes these issues didn’t exist in the first place. Especially refunds for Crystgin spent on such items would go a long way in winning back players who have already spent a lot of money in the game. All in all, this bodes well for things to come and is a perfect case study in how to address critical community feedback.
