Last month, Samsung had to stop selling the Galaxy Buds 3 Pro after buyers started complaining about numerous manufacturing issues. According to a Reddit post discovered by 9to5Google, the issue has been resolved and sales have resumed.
Samsung released its flagship Galaxy Buds 3 series at the Samsung Unpacked event in July, which includes the basic model Buds 3 and the high-end product Buds 3 Pro. Just weeks after launch, complaints started rolling in. Look for quality control issues.
He goes over all their questions in a YouTube video, which is translated and summarized in a Reddit post. The buds allegedly had blue dye stains on their surface. Some buds were not placed correctly in the box. Uneven docking can be caused by rough edges found on some devices. Some parts of the body look sharply cut off and the contours are not smooth enough. The earbuds are also said to tear easily when you try to replace them, and the charging case has been criticized for having some of the paint peeling off.
9to5Google spotted multiple users on Reddit posting photos of the Buds 3 Pro they recently ordered, and seemed happy with the devices they received. Based on feedback seen so far on Reddit, it appears Samsung has fixed the issues before resuming sales. We’ve reached out to Samsung for comment and will update this story as soon as we hear back.
Sonos has found itself in a similar situation with the launch of two products. Sonos’ companion app has never been the most intuitive, but the latest update, released two months ago, makes it harder to use than usual. According to Bloomberg, CEO Patrick Spence apologized for the experience and promised to fix it before the company launches a possible successor to the Arc soundbar and set-top box.
